DPM Unable to Connect

06 May 2021

This is a very quick guide on how we fixed our DPM’s remote administration unable to connect error.

dpm-error

We needed to give our users/group permission over the SQL database. Follow the steps below:

  1. Open Microsoft SQL server management studio
  2. Connect to your DPM server
  3. Create a new Login, I have used our domain admin group.
  4. Under roles include the ‘sysadmin’ role.
  5. Close

dpm-sql-login-role

When we retry our DPM remote administration we will not longer see this error message and instead be presented with our DPM panel.

dpm-remote-console

I hope this has helped.

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