DPM Unable to Connect

06 May 2021

This is a very quick guide on how we fixed our DPM’s remote administration unable to connect error.


We needed to give our users/group permission over the SQL database. Follow the steps below:

  1. Open Microsoft SQL server management studio
  2. Connect to your DPM server
  3. Create a new Login, I have used our domain admin group.
  4. Under roles include the ‘sysadmin’ role.
  5. Close


When we retry our DPM remote administration we will not longer see this error message and instead be presented with our DPM panel.


I hope this has helped.

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